Privacy Policy

Last updated: February 7, 2026

1. Introduction

Welcome to Vidaiprohub. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI video generation platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address, name (optional), and authentication credentials. We may also collect profile information you choose to provide.

2.2 Payment Information

Payment processing is handled by our third-party payment providers (Creem). We do not store your complete credit card information on our servers. All payment data is processed in compliance with PCI-DSS standards.

2.3 Usage Data

We collect information about your use of the service, including video generation history, prompts used, AI models selected, and interaction with our platform features.

2.4 Technical Data

We automatically collect certain technical information such as IP address, browser type, device information, and operating system to improve service performance and security.

3. How We Use Your Information

  • Service Delivery: To process your video generation requests, manage your credits, and provide customer support
  • Account Management: To create and maintain your account, process subscriptions, and handle billing
  • Communication: To send you service updates, promotional emails (with your consent), and respond to your inquiries
  • Analytics: To analyze usage patterns, improve our AI models, and develop new features
  • Security: To detect, prevent, and address technical issues and fraudulent activity

4. Data Storage and Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Secure authentication protocols
  • Regular security audits and updates
  • Access controls and authentication requirements

5. Video Storage

Videos generated through our platform are stored on our secure servers for 30 days from the date of generation. After this period, videos are automatically deleted unless you have downloaded them. We recommend saving important videos to your local storage.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that assist us in operating our platform (payment processors, cloud infrastructure, analytics providers)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with proper notice)
  • With Your Consent: When you explicitly authorize us to share your information

7. Your Rights and Choices

You have the right to:

  • Access, update, or delete your account information
  • Opt-out of promotional communications
  • Request a copy of your personal data
  • Object to processing of your personal data
  • Withdraw consent at any time
  • Request data portability

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and login session
  • Analyze website traffic and user behavior
  • Improve service performance and user experience

You can control cookie settings through your browser preferences.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date above.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@vidaiprohub.com
Website: https://vidaiprohub.com